Meet The Team • ADS Windows and Doors Ivybridge, Devon
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Mark Brooke - Retail Sales Manager

Seems like I have been man and boy in this industry. In fact, it is 33 years, 11 of which spent in the retail sector. I lead a team of sales consultants who are dedicated to delivering fantastic customer satisfaction. My role is to coach, mentor and motivate the team – in essence to create an environment where they can thrive.

In my spare time I am a member of the Torbay Mods Scooter Club and Keen fan of Exeter Chiefs. I enjoy travelling and cooking, especially on a Friday evening when I make a decent curry. My Ben Sherman shirt might be a bit larger than the one I wore in my 20s but as the saying goes the spirit is still strong.

Becky Lane - Sales Representative

I have worked in the Fenestration Industry for 6 years; I joined ADS in 2021 having spent the previous 5 in the Fabrication sector.

My role is to advise and support our customers, starting with helping meet their design and aesthetic objectives whilst balancing the need to optimise functional requirements, such as insulation, noise abatement, air flow, etc. and of course all at an acceptable price.

I have spent time in France so have fairly good French, love nothing more than dealing with French customers it allows me to air my French!

Outside work I am a hashing enthusiast and active member of Tangent (member of the Roundtable family). In Tangent we spend our time dressing up in costumes to raise money for charity! And after 9/10-mile hashing with friends, there is nothing better than a nice glass of wine.

Matt Colton - Service Manager

I have 10 years’ experience in the Fenestration Industry, most of which has involved me working in customer service roles. In my current role I programme and own the company’s retail implementation schedule, with Roger ensuring that materials and products are in the right place at the right time for each residential project. Feeding into that, there is the work of the service team, that again, requires me to program, schedule and evaluate their work.

In addition, where time permits, I support my sales colleagues in their work.

Outside work I am a music enthusiast, especially bass guitar and I also have a particular love of the outdoors.

Howard Lane - Surveyor

I have over 20 years experience in the industry, working in the West Country and East of England. I am a time served trained installer / fitter and have worked in virtually every product area the industry has to offer. I guess you could say I have seen it all – from high end architect specified Rationel products through to assisting customers with installing new door furniture such as doorknobs!  I am now the main surveyor for the residential business, traditionally seen as one of the most exposed / stressful roles in the industry because a lot hangs on my measurements!

However, I love the role - meeting people and playing a part in helping them fulfil their dreams is immensely satisfying

In my down time, family time is paramount. Supplemented by regular coarse fishing and plenty of other outdoor activities, especially camping with family.

Paul Rundle - Service Engineer

I have been in the industry for 30 plus years from fabrication to fitting, working on the shopfloor up to management. I am a time serviced trained fabricator/fitter within the industry and have worked with various different products including composite doors, aluminum doors and windows and various roof systems.

I joined ADS in January 2023 as the Maintenance Technician to help run the section of the business, this involves repairing, maintaining and carrying out service calls to our customers. It can include hinge repairs, door locks and mechanisms, glass replacements to fitting of windows and doors. Nothing is ever too much trouble for me as I love dealing with customers and I am very customer focused.

During my spare time I enjoy maintaining/building my kit car, riding my motorbike and going out jet skiing with my family.

Roger Ford - Installations Co-ordinator

I have worked with ADS for over a year, a year that has flown by.

My role involves me in supporting the residential installation teams by ensuring the right products are in the right place, at the right time for the teams. And where necessary supporting the team’s work whilst off-site. I also help to close out jobs by completing final assessment/review with each customer to ensure everything is shipshape and Bristol fashion. And not forgetting the customer after-care pack!

I have also recently qualified as a Konig PVC Windows / Doors and Composite Doors repairs technician course. Lifelong learning is a bit of a cliché but my time with ADS demonstrates that it is more than a cliché especially when you are with a company that invests in the development of its team.

Outside work I’m a keen golfer, like to play Darts and also love to watch football.

Max Lowles - General Manager

I oversee the marketing, sales, operations and finance functions of the company.

Over the years we have worked hard to embed a culture within the company that focuses laser like on meeting all our customer’s needs, from pre-sales right through to after sales support.

I bring to the role, 30 years of experience of the fenestration and home improvements industry working within the Plymouth / South Devon area. Having held positions as an installer, surveyor, sales director through to managing director. I am a FENSA qualified surveyor and installer.

I am a person who is happiest outdoors, a dedicated dog lover and keen golfer with a handicap that on my good days is my best friend, unfortunately those good days are extremely rare!

Lisa Jones - Office Manager/Accounts

22 years and counting in the Fenestration Industry. I started in the fabrication sector of the industry and then moved into the installations. Having seen all sides gives me a real insight into the workings of the industry. My role is to deal with the accounts and general office activities of the company, from paying suppliers through to being the most popular person in the company when payroll time comes around!

I am qualified in Sage Accounts, having passed from beginners through to the advanced learning courses.

I am a busy mother, a cat lover and someone who loves the outdoors. With a particular passion for walking and roller skating.

In fact, who could not love being in one of the most beautiful parts of the country?

Emily Buckley - Sales Co-ordinator

I joined ADS in 2019 as an apprentice Customer Service Practitioner and recently passed out with top grades. I try to bring the skills learned on my course to benefit all our customers, by facilitating the customer’s journey from initial enquiry through to after sales support.

I am a keen baker and hiker. I love nothing more than rustling up some really tasty cakes for charity sales for such as Macmillan Cancer and Children in Need.

I am also particularly proud of the role I played in raising funds for a public defibrillator for my home village, we live in a fairly isolated area and this device provides reassurance for our older residents.

April Lomas - Business Administration Apprentice

I recently joined ADS in February 2023 as the Business Administration apprentice. I am a very friendly person and love to deal with people. In my spare time I love nothing more than to go for a family walk with my two dogs.

Visit our Double Glazing Showroom in Ivybridge, Devon

Easily accessible via the A38, a visit to our double glazing showroom is just what you need to get inspired for a home-improvement project. Whether you reside in Ivybridge, Plymouth, South Hams, East Cornwall, Torbay, Teignbridge, Mid Devon, East Devon or Exeter, we’ve got an impressive range of windows, doors and conservatories on display which are certain to bring out some ideas!

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Address

  • Unit 1,
  • Stowford Business Park,
  • Ivybridge,
  • PL21 0BE,

Opening Hours

Monday - Thursday 8am to 5pm

Friday 8am to 4pm